Follow these instructions to successfully connect the Move 5000 to the USAePay RetailPOS iOS app so you can process mobile payments through your Apple device.
Connect Wi-Fi
How to connect to Wi-Fi:
- Turn on the device and wait for it to boot up
- Enter 0001 for the Admin Menu
- Select 3 for Wi-Fi parameters
- Select 2 Manage Wi-Fi
- Select the network you wish to use (If your network does not appear, press the red X button to go back and select 3 Rescan Wi-Fi)
- Enter your password (Your network must be secured with a password for this device. An open guest Wi-Fi network with no password will not work.)
Add the device in the app
Register the device:
- Open the iOS app on your mobile device
- Go to Settings > Devices
- Scroll down to Cloud Devices
- Click Manage Cloud Devices
- Click + to add a device
- Create a device name (example - Move 5000)
- Select Device Type = Direct
- Click Register Device
- A six-digit pairing code will display on the screen
Pairing
How to pair the device to the Device Manager:
- The screen on your Move 5000 should say Please Enter ID Number
- Use the keys on the device to type in the six-digit pairing code from USAePay
- Click the green O button
- Once connected, you should see This Lane Closed
Configure settings
How to review and change device options in the app:
- Still in the Device Manager in the app
- Locate this device and click Edit
- Make sure Enable EMV and Contactless are toggled On
- Turn off Enable Debit MSR (you can accept debit cards, but pin debit is not supported)
- Turn on Update Notifications to receive alerts on the device when updates are available that you can run from the device. If unchecked, no notifications are sent. You will only see pending updates by accessing the Device Manager and you must login to send an update to the device.
- Click Save