The "doing business as" name (DBA) provided on your original application is the name that will appear on your customer’s credit card or bank statement. There is space available for up to 25 characters and special characters such as punctuation marks, symbols and accented letters are not permitted. Whether or not your company phone number appears with the company name is up to your customer’s bank. The only way to guarantee the number appears is to include it in the DBA name. Please contact the Payment Support team using the Submit a Request option at the top of the page for additional steps on updating the DBA or any other information on your merchant account.
