Use these instructions if you are connecting a Link 2500 or Lane 8000. (Click the links for important information such as key features, key functions, and default settings.
This process is only for adding more devices after the initial setup. If this is the first device, use Activate Credit Card Support in HST.
Step 1: Connect the device
If your network has firewall rules, ask your IT department to whitelist eft://direct.paymentengine.io:9021.
Lane 8000 (ethernet connection)
The device must be set up near an electrical outlet and your network's ethernet port.
- Remove the 3-way connector cable and power supply from the box
- Connect the plug end of the cable into the port on the back of the device
- Connect the ethernet cable to an ethernet port with open access
- Plug the power adapter into the 3rd end of the connector cable
- Plug the power adapter into an outlet
- When the device powers on, you should see Please Enter ID Number
(If you see Sorry Lane Closed, click here to review device settings for accuracy. It is likely there is a network issue preventing the connection. If all settings are correct and you still can't get to the Enter ID Number screen, call 1-800-838-9699 or email horizonsupport@persolvent.com for advanced help with troubleshooting.)
Link 2500 (WIFI connection)
The device must be connected to a secure WIFI network.
- Press the green button to power on the device
- When you see the This Lane Closed screen, enter 0001 for the Admin menu
- Select 2-WIFI Parameters
- Select 2-Scan Networks
- Locate and select your WIFI Network
- Enter your WIFI password using the key pad, then press the green button
To make an alpha character, press the numbered key associated with that alpha character until the desired alpha character appears. For example, press 6 three times in a row without pause to make a “n.” - Once the device is successfully connected, press the red button to exit the Admin menu
- When you see This Lane Closed, hold down the .,#* button and the yellow button at the same time to reboot the device.
- When the device finishes powering on, you should see Please Enter ID Number
(If you still see This Lane Closed, call 1-800-838-9699 or email horizonsupport@persolvent.com for advanced help with troubleshooting.)
Step 2: Pair the terminal in HST
- Log into Central Office in HST
- Go to Admin > Schools
- Select the school from the list and click More Details
- Access the POS tab
- In the Terminals section, click the Edit button in the Credit Card Device Edit column next to the POS terminal you want to pair with the device.
- Check the box for Terminal Credit Card Support
- A 6-digit pairing code should appear on the screen
- Enter the pairing code on the device
- When you see Sorry Lane Closed on the device, the pairing was successful
Tip: If you would like to change the This Lane Closed screen to a standard Welcome screen, email horizonsupport@persolvent.com to request the change. We cannot apply the change until after the device has been paired successfully. Please be advised that the device must be powered on to receive the update and it will automatically reboot the device without warning.
Step 3: Configure device settings in USAePay for remote updates
- Go back to USAePay
- Go to Settings > Device Manager in the left sidebar
- The device you originally named Horizon should have changed to the actual terminal/lane name as it appears in your software.
- The power button in the corner should be green
- Click to open details for the device
- Go to Default Terminal Configuration
- Only check the boxes next to Enable EMV, Enable Contactless, and Enable Tip Adjust. Do not check the box next to Debit MSR.
- Go to the Settings section
- Check the box next to Update Notifications. This will push updates directly to the device and allow you to run them from the device. Otherwise, you would need to monitor the Device Manager in USAePay for any software updates and initiate the updates from the website.
- Click the green Save button