Follow these instructions to successfully connect the Vega 3000 to the Device Manager in USAePay so you can process payments in the merchant console or via a third party integration.
Connect Wi-Fi or Ethernet
How to connect to Wi-Fi:
- Turn on the device and wait for it to boot up
- Hold down the 9-key on the device until it beeps twice
- When the Main Menu appears, select 1 Settings
- Select 2 Manage Wi-Fi
- Select the number of the network you wish to use (If your network does not appear, press the red X button to go back and select 3 Rescan Wi-Fi)
- Enter your password (Your network must be secured with a password for this device. An open guest WIFI network with no password will not work.)
How to set up Ethernet:
If your network has firewall rules, ask your IT department to whitelist eft://direct.paymentengine.io:9021. The device must be set up near an electrical outlet and your network's ethernet port.
- Remove the 3-way connector cable and power supply from the box
- Connect the plug end of the cable into the port on the back of the device
- Connect the ethernet cable to an ethernet port with open access
- Plug the power adapter into the 3rd end of the connector cable
- Plug the power adapter into an outlet
- When the device powers on, you should see Please Enter ID Number (If you see This Lane Closed, call 1-800-838-9699 or email support@persolvent.com for help with troubleshooting to get you to the Please Enter ID Number screen)
Add the device to USAePay
Create a source key:
- Log into USAePay
- Go to Settings > API Keys in the left sidebar
- Click Add API Key
- Name = create a source name (example - Vega 3000)
- PIN = create a unique alphanumeric PIN
- Click Save in the lower right corner
Register the device:
- Go to Settings > Device Manager in the left sidebar
- Click Add
- Device Name = create a source name (example - Vega 3000)
- Search for Source Kay = use the dropdown to select the key you just created
- Terminal Type = Standalone
- Click Register
- A six-digit pairing code will display on the screen
Pairing
How to pair the device to the Device Manager:
- The screen on your Vega 3000 should say Enter Pairing Code
- Use the keys on the device to type in the six-digit pairing code from USAePay
- Once connected, you should see the Welcome screen
Configure settings in USAePay
- Click to open details for the device
- Go to Default Terminal Configuration
- Only check the boxes next to Enable EMV, Enable Contactless, and Enable Tip Adjust. Do not check the box next to Debit MSR.
- Go to the Settings section
- Check the box next to Update Notifications. This will push updates directly to the device and allow you to run them from the device. Otherwise, you would need to monitor the Device Manager in USAePay for any software updates and initiate the updates from the website.
- Click the green Save button
Access settings on the device
How to access the Main Menu:
- Hold down the 9-key until it beeps twice
- Select 1 for Settings to change the connection type, change Wi-Fi networks, switch to sandbox mode, turn off keypad sounds, unpair the device.
- Select 2 Device Information to locate the mode, build, deployment, device, and Wi-Fi network. This information may be requested for support cases.
- Select 3 to Check for Update to check for any pending updates you may have missed. If you select this option and the device reverts to the Main Menu, there are no pending updates to run.