Follow these instructions to successfully connect the Vega 3000 to the USAePay RetailPOS iOS app so you can process mobile payments through your Apple device.
Connect the device
How to connect to Wi-Fi:
- Turn on the device and wait for it to boot up
- Hold down the 9-key on the device until it beeps twice
- When the Main Menu appears, select 1 Settings
- Select 2 Manage Wi-Fi
- Select the number of the network you wish to use (If your network does not appear, press the red X button to go back and select 3 Rescan Wi-Fi)
- Enter your password (Your network must be secured with a password for this device. An open guest WIFI network with no password will not work.)
How to set up Ethernet:
If your network has firewall rules, let your IT department know the device will need to be able to communicate on port 443. This is an outbound connection and the ip address will depend on which URL is being used. Using the default url www.usaepay.com, whitelist IP addresses , 209.239.233.7, 64.0.146.7, 209.220.191.7, and 65.132.197.7.
- Connect the ethernet cable to an ethernet port with open access
- Plug the power adapter into the 3rd end of the connector cable
- Plug the power adapter into an outlet
- When the device powers on, you should see Enter Pairing Code.
Add the device in the app
Register the device:
- Open the iOS app on your mobile device
- Go to Settings > Devices
- Scroll down to Cloud Devices
- Click Manage Cloud Devices
- Click + to add a device
- Create a device name (example - Vega 3000)
- Select Device Type = Standalone
- Click Register Device
- A six-digit pairing code will display on the screen
Pairing
How to pair the device to the Device Manager:
- The screen on your Vega 3000 should prompt for a pairing code
- Use the keys on the device to type in the six-digit pairing code from USAePay
- Click the green OK button
- Once connected, you should see Welcome
Configure settings
How to review and change device options in the app:
- Click to open details for the device
- Go to Default Terminal Configuration
- Only toggle on Enable EMV, Enable Contactless, and Enable Tip Adjust. Do not turn on Debit MSR.
Access the Main Menu on the device
Hold down the 9-key until it beeps twice to pull up the Main Menu.
- Settings - change the connection type, change Wi-Fi networks, switch to sandbox mode, turn off keypad sounds, unpair the device
- Device Information - locate the mode, build, deployment, device, and Wi-Fi network. This information may be requested for support cases.
- Check for Update - if you select this option and the device reverts to the Main Menu, there are no pending updates to run.