Follow these instructions to successfully connect the Move 5000 or Link 2500 to the USAePay RetailPOS iOS app so you can process mobile payments through your Apple device.
Connect Wi-Fi
How to connect to Wi-Fi:
- Turn on the device and wait for it to boot up
- Enter 0001 for the Admin Menu
- Select 3 for Wi-Fi parameters
- Select 2 Manage Wi-Fi
- Select the network you wish to use (If your network does not appear, press the red X button to go back and select 3 Rescan Wi-Fi)
- Enter your password (Your network must be secured with a password for this device. An open guest Wi-Fi network with no password will not work.)
Add the device in the app
Register the device:
- Open the iOS app on your mobile device
- Go to Settings > Devices
- Scroll down to Cloud Devices
- Click Manage Cloud Devices
- Click + to add a device
- Create a device name (example - Move 5000)
- Select Device Type = Direct
- Click Register Device
- A six-digit pairing code will display on the screen
Pairing
How to pair the device to the Device Manager:
- The screen on your device should say Please Enter ID Number
- Use the keys on the device to type in the six-digit pairing code from USAePay
- Click the green O button
- Once connected, you should see This Lane Closed
Configure settings
How to review and change device options in the app:
- Click to open details for the device
- Go to Default Terminal Configuration
- Only toggle on Enable EMV, Enable Contactless, and Enable Tip Adjust. Do not turn on Debit MSR.