Payment Gateway

User access

• Restrict user access
• Create new users
• Create custom roles for users

Merchant Console

• Find a transaction
• Manually key enter transactions
• Void a transaction
• Refund a transaction
• Authorization codes

Errors and Declines

• Why is my customer’s card not processing?
• Billing information does not match
• Declined transactions
• You have tried this card too many times
• Unable to verify card ID number
• Invalid Credit Card Number (1)

Fraud Tools

• International orders
• The importance of fraud tools
• The Credit Card Blocker